Wanting to freeze your membership? Fill out the below form and we’ll be in touch regarding putting your membership on hold.
This is Not a Termination Request
As stated in your membership agreement, you have the option to put your automatically recurring membership on hold for any reason. Not applicable for Basic membership.
Membership hold requests must be submitted no less than seven (7) business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.
Membership hold requests are only available for 4 Week, 8 Week and 12 Week periods.
Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume.
If you chose to cancel your membership during the hold period, the standard 4 week written cancellation notice requirement stated in your membership agreement is applicable. Please note cancellations will not be processed until the hold has ended. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).